Bright rooms,
clear views.
We hand-wash every pane outside your home, rinse the screens, and wipe sills and frames. No streaks, no drips on siding, no surprises on the invoice.
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Fully insured $2M general liability + workers' comp. Certificate of insurance available on request.
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Family-owned since 2014 Two-person crew on every job. Owner on site for every first-time clean.
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No-streak guarantee If you spot a streak we missed, we'll be back within seven days. No invoice dispute, no drama.
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Local, not a franchise We live in the service area. You'll see our truck at the hardware store and the soccer field.
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Licensed in Virginia Virginia Department of Professional and Occupational Regulation (DPOR) contractor license on file. License number listed in every invoice footer; verification available on request.
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Tidewater-native protocols Coastal humidity, pine pollen, and salt-air wear patterns all run differently here than inland or out-of-state. Our methods are built for the region — not adapted from a national chain's playbook.
In the standard price.
- Outside glass, hand-squeegeed pane by pane
- Screens removed, rinsed, and reset
- Sills and frames wiped down
- Tracks vacuumed on ground-floor windows
- Cobweb knock-down around exterior frames
Usually add-ons.
- Inside glass (see Interior window cleaning)
- Hard-water stain removal (quoted separately)
- Post-construction debris or paint overspray
A typical visit.
Everything drains onto grass or hardscape — no detergent runoff, no staining.
Walk-through
We count panes and flag anything unusual — cracked glass, stuck screens, loose frames — before any water hits a window.
Screens off
Each screen is tagged by opening, rinsed on a soft pad, and stacked clean-side-up.
Hand-squeegee
Mop, squeegee, detail. One pane at a time, every edge dried.
Reset and inspect
Screens go back. We walk the job with you before we pack up.
A rough guide.
Flat-rate by window count. No surprise trip fees, no fuel charges, no upsells on site.
Cottage
Small ranch or bungalow, single story.
Standard
Most two-story homes up to about 2,400 sq ft.
Large
Larger two-story or three-story homes, added skylights included.
What homeowners worry about — straight answers
Why pay you when I can do it myself with a hose?
A hose plus paper towels lifts the loose dirt but leaves a mineral film tap water deposits as it dries — that's what makes glass look "streaky" vs. actually clear. We use TDS-zero deionized water specifically because it leaves no residue. We also carry the insurance and ladder stabilizer to reach second- and third-story windows safely; most customers who tried DIY book annual after one visit with us.
I tried another company and they left streaks everywhere.
That's almost always a dish-soap + squeegee crew on a budget. We use a soft-brush + pure-water method specifically because it doesn't need soap — which is what causes streaks when it dries. We'll demo on a single window before committing if you want to see the difference first.
This costs more than the ads I see for $99 window cleaning.
The $99 ads are almost always a 5-exterior-window base price. Standard two-story homes have 20-30 exterior windows, so the real price works out similar to ours. We price flat-rate by window count so there are no surprise upsells on site, and sills, frames, and screens are included — the $99 crews typically don't include any of that.
Don't all window cleaners use soap?
Most do — the method is cheap and fast, but it leaves a detergent film that attracts dust. Pure-water (deionized + RO) cleaning takes slightly longer per window but leaves no residue, which is why the glass stays clean 2-3x longer between visits.
What if it rains the day you're cleaning?
Rain during or after a clean doesn't spot glass — clean water rinses clean. The myth that "rain ruins a clean" comes from DIY soap-and-squeegee jobs: any soap residue reactivates in rainwater and creates spots. Our method doesn't leave residue, so rain is a non-event.
My neighbor had a window break when a cleaner was working.
Cracked windows are rare but real — usually thermal shock (cold water on sun-hot glass) or ladder impact. We inspect and photograph every window before water hits it, and we don't spray cold water on glass that's been in direct sun. We carry $2M general liability; you see the insurance certificate before the job starts.
Pine pollen ruins everything in April — is it even worth cleaning before May?
Yes, if you schedule smart. A late-March pre-pollen clean holds up longer than you'd think; our pure-water method doesn't leave soapy residue that pollen bonds to. We recommend a March pre-peak + late-May post-peak pair, not a single mid-pollen clean. Pollen that settles on clean glass blows off in the next rain; pollen that lands on a soapy-residue film doesn't.
Between April pollen and August humidity, are clean windows even realistic in Virginia?
Realistic, yes — permanent, no. Tidewater climate makes windows dirtier faster than mid-continental equivalents, but pure-water cleaning doesn't wear out glass, so more-frequent cleaning doesn't shorten the lifespan of sashes, sills, or screens. Most homes here do best on a quarterly cycle rather than the annual-or-twice-yearly rhythm that works in drier climates.
Why do my south-facing windows spot worse than the ones up north did?
Tidewater dewpoint runs 70°F+ through summer — dew and fog deposit fresh mineral films nightly, and south-facing glass heats and bakes those minerals onto the surface before morning. Cleaning frequency has to compress for south-facing panes. Quarterly south-only + annual full-home is a realistic pattern for waterfront homes that see this most.
Common questions, straight answers.
Do I need to be home?
No. As long as we have access to outside taps and any locked gates, you can be at work. We text before we arrive and when we finish.
What if it rains the next day?
Rain alone won't spot clean glass. If it does spot from pollen or dust within 48 hours of our visit, we come back and redo the affected panes at no charge.
Can you reach high windows?
Yes — our poles reach three stories from the ground, so we don't need ladders on most homes. Anything higher, we'll quote a separate lift visit.
How long does an exterior clean typically take?
Ninety minutes to four hours, depending on window count and story height. A two-story home with 25 windows averages two hours for a two-person crew. We start with a walk-through so you know roughly when we'll be out of your way.
Do you use soap or chemicals?
On standard cleans, no. We use a two-stage process: soft-brush scrub with plain water, then a pure-water rinse. On neglected glass with heavy pollution film or spider residue we add a biodegradable glass solution, always rinsed clear before we leave.
What if it rains right after you clean?
Clean rainwater doesn't spot glass — the dirt that was on the window was what caused spotting, and it's gone now. If your glass does spot after a storm (we've seen it from construction dust or nearby tree pollen) we'll come back and re-rinse free within seven days.
Can you reach second- and third-story windows?
Yes. Most second-story windows we reach from the ground with carbon-fiber poles and pure water — no ladders, no risk to your plantings. For third-story or steep-roof-access windows we bring a stabilizer ladder and two climbers. If a window can't be safely reached from the ground or a standard ladder, we'll tell you before the job starts.
Do I need to be home while you work?
For exterior-only cleans, no — we don't need house access. Just leave a path clear to each side of the house and make sure pets are inside. We'll text a photo when we finish.
Will you damage my window screens?
Screens come off with a tab-pull, get rinsed on a soft pad, and go back in the exact same opening — we tag them as they come out. We won't bend a frame trying to free a stuck screen; if one's painted in or the clips are broken, we leave it and note it on the invoice.
What about hard-water spots and mineral staining?
Standard cleans won't remove embedded mineral stains — those need a restoration treatment (Bio-Clean or equivalent) with a razor and specialty cloth. We'll quote that separately after we see the glass. Fair warning: restoration can't reverse glass that's actually etched, only lift stains sitting on top.
Do you clean window frames and sills?
Frames and sills are included on every exterior clean — we hand-wipe them as part of the finish pass. Tracks on ground-floor sliders are vacuumed. We don't scrub painted aluminum frames aggressively (it can strip the finish); if yours have flaking paint we'll wipe what comes off safely and leave the rest.
How often should I schedule exterior cleaning?
Most homes benefit from two cleans a year: spring (pollen and winter grime) and fall (before entertaining season). High-exposure homes — beach-front, under a heavy tree canopy, near a farm — do better quarterly. If you're watching budget, one clean right before spring works for most.
What do you do if a window is cracked or broken when you arrive?
We photograph it before any water hits the pane and tell you immediately. We won't clean a cracked pane (moisture in a crack accelerates failure), and we have a cracked-glass exclusion on our insurance. If you want a referral for a local glazier, we have two we work with.